1 Introduction & Scope

Welcome to 8ifb. Our Privacy Policy is a straightforward commitment to you — no fine print about how your personal data is handled. This policy applies to all services, websites, and mobile applications on the 8ifb platform.

Whether you're registering, playing, making a deposit, or contacting customer support — protecting your privacy at every step is our responsibility. This policy tells you exactly what data we collect, why we collect it, and how you can stay in control of your information.

This Privacy Policy is part of our Terms & Conditions section. Continued use of 8ifb will be considered your acceptance of this policy.

2 What types of information are collected

8ifb only collects information that is necessary to deliver our services properly, keep your account secure, and meet legal obligations. We never ask for data we don't need.

Data Type Example Purpose of Collection
Personal Identification Information Full name, date of birth, NID number KYC verification
Contact Information Mobile number, email address Account communications
Financial information Mobile Banking/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Gaming Data Game history, bet amounts, and session duration Responsible Gaming Monitoring
Location data Country and city (IP-based) Service eligibility verification

3 How We Collect Your Data

8ifb collects information through several methods. In every case, we are fully transparent and treat your consent as our top priority.

Directly Provided Information

You directly provide your information at the time of registration, KYC verification, deposits and withdrawals, and when contacting customer support. We use this information solely for its stated purpose.

Automatically Collected Information

When you use 8ifb, some information is collected automatically. This includes:

  • Your device's IP address and browser information
  • Log of pages visited and time spent on each
  • Game session start and end times
  • Cookies & Local Storage Data

Through third parties

During payment processing, mobile banking service providers share limited data to verify transactions. This information is used solely to confirm payment.

Please note: 8ifb will never collect your full bank account number, password, or PIN — now or at any time.

4 Purpose of Data Use

We use your information for the following purposes — each one either for your benefit or required by law:

  • Account management: To create, manage, and secure your profile
  • Identity Verification (KYC): To prevent fraud and ensure financial security
  • Payment Processing: To process deposits and withdrawals
  • Customer Support: To resolve your issues quickly
  • Responsible Gaming: To monitor and prevent signs of gaming addiction
  • Legal compliance: To comply with anti-money laundering (AML) regulations
  • Platform Improvement: To analyze usage patterns and improve your experience
  • Security: To detect unauthorized access and fraudulent activity

8ifb never sells, rents, or shares your personal information with third parties for advertising purposes.

5 Data Storage & Security

8ifb uses industry-leading technology to keep your information secure. Our security infrastructure works around the clock to ensure your data stays protected at all times.

Technical Security Measures

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption
  • Database Encryption: All stored sensitive data is encrypted
  • Firewall & DDoS Protection: Protects servers against cyber attacks
  • Two-Factor Authentication (2FA): An extra layer of security for your account
  • Regular Security Audits: Regular audits conducted by third-party experts

Data Retention Period

All data is retained for as long as your account is active. After closure, certain information may be kept for up to 5 years to meet legal obligations. Once that period ends, the data is securely deleted or anonymized.

Server location: Your information is stored in secure data centers. We only transfer data to countries where adequate legal protections are in place.

6 Sharing Data with Third Parties

8ifb does not share your personal information with third parties — except in the limited circumstances below and under strict confidentiality agreements:

  • Payment Processors: Mobile Banking, Nagad, Rocket — only the information required to complete transactions
  • KYC service providers: Documents Required for Identity Verification
  • Technology Service Providers: Limited data necessary for platform operations
  • Legal authorities: In response to a valid legal order from a court or regulatory authority

Every third party is bound by a strict data processing agreement. They are not permitted to use your information beyond its specified purpose.

We never share your personal information with ad networks, data brokers, or marketing companies.

7 Cookies & tracking technologies

8ifb uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain platform security.

Cookie Types

  • Essential cookies: Essential for login sessions and security — these cannot be disabled
  • Functional cookies: Used to remember your preferences and language settings
  • Analytics Cookies: Monitors usage patterns to improve the platform
  • Security Cookies: Helps detect fraudulent activity

You can disable non-essential cookies through your browser settings. Keep in mind that doing so may affect the functionality of certain platform features.

8 Your Rights & Controls

8ifb believes you should have complete control over your own data. Here are your key rights:

Right to Access
You can ask what data we hold about you
Right to Rectification
You may request corrections to any inaccurate information
Right to Erasure
You can request deletion of your data where no legal obligation requires us to keep it
Restriction of Processing
You can restrict how your data is used in certain circumstances
Portability
You can request a copy of your data
Right to object
You can object to specific uses of your data

To exercise any of these rights, contact our customer support team. We typically respond within 30 days.

Some data may not be deletable due to legal obligations. In such cases, we will clearly explain why.

9 Minor's Privacy

8ifb is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Date of birth is verified at registration, and age is confirmed through the KYC process. Any attempt by a minor to open an account will be blocked immediately.

If a parent or guardian discovers that their child has used 8ifb, please contact our support team immediately. We will act promptly and delete any related information.

10 Policy Changes & Contact

8ifb may update this Privacy Policy from time to time to reflect changes in law, new technologies, or updates to our services.

For any significant changes, we will notify you via your registered mobile number or email and post a clear notice on the website. Continued use of 8ifb after such changes will be considered your acceptance of the updated policy.

Contact us

Our dedicated privacy team is always available to handle any questions, complaints, or requests related to your privacy.

Privacy Email
[email protected]

Responses are typically provided within 24–48 hours.